Important Notifications
Wireless Internet Services
Follow this page for important notifications and information reported to customers of Mojavewifi.com.
A monthly service invoice goes out to all customers through email and mail billing on the 1st of each month. The payment is due on or before the 15th of that month. After the 15th, a $5 Late Fee will be added to your next month’s invoice.
The new Suspension Policy states that if an invoice is not paid by the 22th of the month, service will be suspended, unless prior arrangements have been made. If service has been shut off for non-payment, it will only be reactivated after the outstanding balance is paid in full. We encourage our customers to set up automatic credit card billing to eliminate any possible interruptions of your service. You can make your service payments anytime in your customer portal on Mojavewifi.com website.
Modifications have been made to the Terms of Service and Acceptable Use Policy. These notices are available here for review:
The cost of install is now $149.00 for all installation types. If you are uninstalled for any reason, you will be installed at the new rate. As a part of our installation we will configure and setup your wireless router and help you to connect your TV or computer.ne wired and one wireless device, such as a phone, PC and a laptop.
Often we do promotional installation for just $49.95! Ask our staff for more informations.
We are providing New Wave technology
For clients interested in higher speeds, we are offering a new, state-of-the-art technology radios capable of running 100Mbps, 250Mbps and 500Mbps internet. Please contact our office for more information.
1Gbps Point to Point service
We can provide our clients with a custom, Point to Point service which can deliver up to 1 Gbps speed. Please contact our office for more information about availability and pricing. 760 362-1373
We would like to say “Thank You” for your loyalty and support. Your business is greatly appreciated by all of us here at Mojavewifi.com. It’s been our goal to provide the community with a great service at a great price. Our costs have been increasing across the board, and we have done our best to bear the load without having to pass the costs on to our customers. However, after five years, we have now had to raise our prices. We do apologize for the inconvenience, and know that even with these small changes you will still continue to see the outstanding value of our services. This letter is to inform you of upcoming changes to our policies and prices. If any of these changes or policies are unclear, please email or call our office for clarification.
Lastly, we will begin charging $3 to take payments over the phone. We are a small office, so in order to keep our costs down and reduce the amount of time taking payments over the phone, we ask that you consider alternate payment methods such as: online payments through our secure click & pay site, set up automatic payments through us or through your bank, or mail in a personal check or money order. Please note that we are unable to accept pre-paid credit cards. As a friendly reminder, we cannot accept payments at our non-public office.
Thank you from the Mojavewifi.com Team!
Again, we thank you for being a loyal customer of Mojavewifi.com, and as always we are honored to serve you. If you have any questions, please feel free to call us during regular business hours of Monday through Friday from 9am to 4pm, or email us.
Service areas
Mojavewifi.coms’ network goes where DSL Cable and other wireless providers cannot! Mojavewifi.com internet service areas include, but are not limited to the rural desert communities listed below.
NOTE: Services and packages are subject to service availability. Not all packages available in all areas.
- Copper Mountain Mesa
- Desert Heights
- Flamingo Heights
- Gamma Gulch
- Indian Cove
- Johnson Valley
- Joshua Tree
- Joshua Tree Highlands
- Landers
- Monument Manor
- Morongo Valley
- Pioneertown
- Pipes Canyon
- Rimrock
- Sunfair
- Twentynine Palms
- Wonder Valley
- Yucca Mesa
- Yucca Valley